Your Privacy, Our Priority
We believe privacy is a fundamental right. This policy explains exactly how ChatNova handles your information — transparently and responsibly.
ChatNova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how ChatNova collects, uses, stores, and protects information when you use our mobile application and related services.
By using ChatNova, you agree to the collection and use of information in accordance with this Privacy Policy.
Information You Provide
When using ChatNova, you may provide:
- Name or profile information
- Phone number or email address
- Profile picture
- Messages and media shared through the app
- Contacts you choose to share
Automatically Collected Information
We may automatically collect certain information, including:
- Device model and operating system
- App version
- Unique device identifiers
- IP address
- Language settings
- App usage and performance information
- Crash reports and diagnostics
Media and Files
If you choose to send photos, videos, documents, audio files, or other content through ChatNova, such information is processed to provide messaging and sharing features.
We use information to:
- Provide messaging and communication services
- Deliver and improve app functionality
- Maintain security and prevent misuse
- Respond to support requests
- Analyze app performance and stability
- Improve user experience and app features
ChatNova may request the following permissions:
Permissions are requested only when required for specific features.
Information may be shared only in the following situations:
- With service providers that help operate the app
- To comply with legal obligations
- To protect user safety and prevent fraud
- With your explicit consent
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
ChatNova is not directed toward children under the age required by applicable local laws. We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
ChatNova may use third-party services for analytics, crash reporting, notifications, cloud storage, and app performance monitoring. These services may collect information according to their own privacy policies.
Examples include:
Depending on your location, you may have rights regarding your personal information, including:
We may update this Privacy Policy periodically. Updated versions will be posted within the application or related services.
Continued use of ChatNova after changes become effective constitutes acceptance of the updated policy.
Thank you for trusting ChatNova. Your privacy matters to us. ❤️